Boy, does Dell suck.
Dell has horrible customer service. I’ve called twice (both calls over an hour and ending with being disconnected) and filled out their “E-mail Customer Care” form three times (the first e-mail bounced back to me, the second time the response page timed out). The third e-mail resulted in this communication, which is so useless as to be worse than no response:
I apologize, but due to a system problem, there has been a delay
in processing the on-line orders. Until the order has been processed
we are not able to access the information.
Oh, well that clears that up. They have no idea where my order is. To them, it’s floating in the ether and may, at some point in the fourth dimension, materialize and my credit card will be charged. I’m really looking forward to that.
